E-Channel Transactions

The E-Channel Transactions Report gives a detailed overview of transactions processed through electronic channels, such as Internet banking, mobile banking, and ATMs. This report enables you to monitor and analyze transaction activity, identify trends, and detect potential fraud or errors.

Accessing the E-Channel Transactions

  1. Log in to the banking application.

  2. Navigate to the Reports section.

  3. Click on E-Channels Report

  4. Select the E-Channel Transactions Report from the list of available reports.

Understanding the Report

The report displays a list of transactions, each with the following details:

Field
Description

Date

The date the transaction was processed.

Time

The time the transaction was processed.

Transaction Number

A unique identifier for the transaction.

Account Number

The account number associated with the transaction.

Account Name

The name of the account holder.

Branch

The branch where the transaction was processed.

Debit/Credit

Indicates whether the transaction was a debit or credit.

Amount

The amount of the transaction.

Instrument Number

The number of the instrument used for the transaction (e.g., cheque number, card number).

Narration

A brief description of the transaction.

Channel

The channel through which the transaction was processed (e.g., internet banking, mobile banking, ATM).

Hidden Fan

A unique identifier for the transaction.

Terminal ID

The ID of the terminal used for the transaction.

Using the Report

  1. Filter: Use the "Filter" button to narrow down the list of transactions based on specific criteria, such as date range, account number, transaction type, or channel.

  2. Reset Filter: Click the "Reset Filter" button to clear any applied filters and view the full list of transactions.

  3. Export: Click the "Export" button to download the report in various formats, such as CSV, Excel, or PDF.

  4. Pagination: Use the pagination controls to navigate through multiple pages of results.

  5. Search: Use the search bar to find specific transactions by entering keywords or transaction numbers.

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