# Customer Relink
The Customer Relink feature allows CBA operators to link or relink a customer’s profile to one account within the system. This functionality is beneficial when a customer possesses multiple customer IDs and needs to eliminate irrelevant IDs to ensure that the customer retains only one.
## Accessing the Customer Relink Page
1. Log into the application using your credentials.
2. From the dashboard, navigate to **Accounts** in the side menu.
3. Select **Customer Information** from the dropdown list.
4. Choose **Customer Relink** from the **Customer Information** dropdown list.
## Relink Customer Account
1. Click on the **Search** Button
2. Under the **Valid Customer ID** section, fill in the valid customer ID you want to retain.
3. Click on the **Search** Button
4. Under the **Invalid Customer ID** section, provide the additional customer ID you want to unlink/expunge from the customer account.
5. Click on the **Search** Button.
6. Click the **Relink Customer** Button.
7. Confirm the action by clicking the **“Yes, I want to proceed”** button.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.udara360.io/core-features/account-management/customer-information/customer-relink.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.