# Customer Relink
The Customer Relink feature allows CBA operators to link or relink a customer’s profile to one account within the system. This functionality is beneficial when a customer possesses multiple customer IDs and needs to eliminate irrelevant IDs to ensure that the customer retains only one.
## Accessing the Customer Relink Page
1. Log into the application using your credentials.
2. From the dashboard, navigate to **Accounts** in the side menu.
3. Select **Customer Information** from the dropdown list.
4. Choose **Customer Relink** from the **Customer Information** dropdown list.
## Relink Customer Account
1. Click on the **Search** Button
2. Under the **Valid Customer ID** section, fill in the valid customer ID you want to retain.
3. Click on the **Search** Button
4. Under the **Invalid Customer ID** section, provide the additional customer ID you want to unlink/expunge from the customer account.
5. Click on the **Search** Button.
6. Click the **Relink Customer** Button.
7. Confirm the action by clicking the **“Yes, I want to proceed”** button.
