> For the complete documentation index, see [llms.txt](https://docs.udara360.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.udara360.io/core-features/e-channels/cards/manage-cards-isw.md).

# Manage Cards (ISW)

The Manage Cards page gives you a central view of every card issued within Udara360, along with the controls to manage its status. This is the page you'd come to if a customer reports a lost or stolen card and needs it hotlisted, or if a card needs to be temporarily blocked or restored. You can also see at a glance which channels **(ATM, POS, or Web)** are enabled for each card. This guide will walk you through all actions available on the Manage Cards page.

## Accessing Manage Cards

1. Log into the application using your credentials.
2. From the dashboard, navigate to **E-Channels** in the side menu.
3. Expand **Cards** and Select **Manage Cards** from the dropdown list 

<figure><img src="https://4148303057-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJO1GSxhJIrS0metPeFt%2Fuploads%2Fntosaa8oVhL1h3Gjr1Vv%2F2f0a5fcf-0c3e-4027-86fa-3f330fd100be.png?alt=media&amp;token=17041388-b058-44a4-9cb6-0ba5e0c13ca4" alt=""><figcaption></figcaption></figure>

Each card carries one of the following statuses; **Active**, **Generated**, **Blocked**, **Hotlisted**, or **Expired.**

## Managing a Card

1. In the **Action** button, click the **three vertical dots** next to the card you want to action
2. Select **Hotlist Card** to report the card as lost or stolen, or&#x20;
3. **Block Card** to suspend the card

> :pushpin:If a card's status is already Blocked, the same menu shows **Unblock Card** instead, allowing you to restore it.

## Exporting the Records

1. Click the **Export** button at the top left of the page
2. Select your preferred format; **CSV** or **Excel**
3. The file will download automatically to your device

## Filtering the Records

1. Click the **Filter** button at the top right of the page
2. Enter the **Account Number**, **Masked PAN**, or **Batch Number**
3. Set a **Card Expiry date**, and/or&#x20;
4. Select a **Card Status**; Active, Generated, Blocked, Hotlisted, or Expired
5. Click **Apply** to display the filtered results

<figure><img src="https://4148303057-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJO1GSxhJIrS0metPeFt%2Fuploads%2F6BsrnD9XG2sFBCSD1RPJ%2Fimage.png?alt=media&amp;token=53ddcf27-7835-4a60-aac9-ddca716fc638" alt=""><figcaption></figcaption></figure>

:pushpin:Click Reset Filter to clear all applied filters and return to the full list.