Manage Cards
The Manage Cards page gives you a central view of every card issued within Udara360, along with the controls to manage its status. This is the page you'd come to if a customer reports a lost or stolen card and needs it hotlisted, or if a card needs to be temporarily blocked or restored. You can also see at a glance which channels (ATM, POS, or Web) are enabled for each card. This guide will walk you through all actions available on the Manage Cards page.
Accessing Manage Cards
Log into the application using your credentials.
From the dashboard, navigate to E-Channels in the side menu.
Expand Cards and Select Manage Cards from the dropdown list
Each card carries one of the following statuses; Active, Generated, Blocked, Hotlisted, or Expired.
Managing a Card
In the Action button, click the three vertical dots next to the card you want to action
Select Hotlist Card to report the card as lost or stolen, or
Block Card to suspend the card
📌If a card's status is already Blocked, the same menu shows Unblock Card instead, allowing you to restore it.
Exporting the Records
Click the Export button at the top left of the page
Select your preferred format; CSV or Excel
The file will download automatically to your device
Filtering the Records
Click the Filter button at the top right of the page
Enter the Account Number, Masked PAN, or Batch Number
Set a Card Expiry date, and/or
Select a Card Status; Active, Generated, Blocked, Hotlisted, or Expired
Click Apply to display the filtered results
📌Click Reset Filter to clear all applied filters and return to the full list.
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