# Account Closure

The Account Closure page allows you to manage and process customer account closure requests in Udara360. You can view all existing closure requests alongside their details and initiate new closure requests directly from this page. This guide will walk you through viewing and processing account closure requests.

### **Accessing Account Closure**

* Navigate to **Postings** in the left sidebar
* Select **Account Closure**

<figure><img src="/files/usqWNDbNYlgSeYxExja3" alt=""><figcaption></figcaption></figure>

### **Creating a New Account Closure Request**

1. Click the **Post** button at the top left of the page
2. Enter at least one of the following to search for the account; **Account Number**, **Account Name**, or **Reference Number**
3. Click **Search**
4. Select the correct account from the results
5. Review the **Account Summary** details to confirm you have selected the correct account
6. Enter the **Instrument No** and select the **Closure Reason** from the dropdown
7. Review the auto-populated **Narration** and update if necessary
8. Click **Close Account** to submit the closure request

<figure><img src="/files/r6hYJsMBCtcUSB729m34" alt=""><figcaption></figcaption></figure>

> Note: Account closure is an irreversible action. Verify all account details before clicking **Close Account**.

### **Filtering Account Closure Records**

1. Click the **Filter** button at the top right of the page
2. Enter your preferred filter criteria
3. Click **Apply** to display the filtered results

<figure><img src="/files/fdEC9iLCekJ9L3xR1qyd" alt=""><figcaption></figcaption></figure>

> Note: Click **Reset Filter** to clear all applied filters and return to the full list.


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```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
