Reset Password

The Reset Password page allows you to update your Udara360 password or recover access to your account if you have forgotten your password. Udara360 provides two ways to manage your password; the Forgot Password option for users who are unable to log in and the Change Password option for users who are already logged in. This guide will walk you through both options.

Forgot Password

The Forgot Password option allows you to recover access to your account if you are unable to log in.

1. On the login page, click the Forgot Password link next to the Password field

2. Enter the email address linked to your Udara360 account and click Next

3. Check your email inbox for a one-time authentication token

4. Enter the token in the Token field and click Confirm

5. Follow the on-screen instructions to set your new password

Change Password

The Change Password option allows you to update your password from within your account settings.

1. Click your profile name at the top right corner of the screen

2. Select Settings from the dropdown

3. Click Change Password in the left sidebar

4. Enter your Current Password, New Password, and Retype New Password

5. Click Save to apply your new password

📌 Below the password fields, you can set up to three security questions to further secure your account. Toggle "Do you wish to create your own questions?" to create personalized questions.