# Fixed Deposit

The Fixed Deposit page allows you to manage long-term deposit accounts where funds are locked in for a specified period in exchange for earning a higher interest rate. This feature enables CBA operators to monitor, create, delete and update fixed deposit accounts while keeping track of interest rates, maturity dates, and account statuses.

## Accessing The Fixed Deposit Page

1. Log into the application using your credentials.
2. From the dashboard, navigate to **Accounts** in the side menu.
3. Select **Customer Account** from the dropdown list.
4. Select **Fixed Deposit** from the **Customer Account** dropdown lis&#x74;**.**

<figure><img src="/files/lRnPX4FBuFg33lHRihDN" alt=""><figcaption></figcaption></figure>

## Search Fixed Deposit

To search for a fixed deposit, perform the following steps:

1. Click on the **Add** button located at the page's top left.
2. Input your search criteria. You can search by **Customer ID**, **FD Account Name**, **Account Number**, **Product**, **Branch**, **Interest Payment Frequency**, **Account Officer**, **Status** or **Book FD Status**.
3. Click on **Search** to complete the action.

{% hint style="info" %}
**Modify Search:** You can also modify the search by clicking on the desired row on the search result.
{% endhint %}

<figure><img src="/files/tEc0njnwSox8uzh8PfgE" alt=""><figcaption></figcaption></figure>

## Create A Fixed Deposit

To create a fixed deposit on an account, follow these steps:

1. Click the Add button at the page's top left.
2. Input the **customer ID, customer name, or email.**
3. Click on the **Search** button.
4. Select the desired row on the search result.
5. Set your fixed deposit information. &#x20;
6. Click the **Save** button to apply.
7. Confirm the action by clicking the **“Yes, I want to proceed”** button.

<figure><img src="/files/Axlg7To3NSOXU66aaXMd" alt=""><figcaption></figcaption></figure>

## Modify Fixed Deposit

To modify an existing fixed deposit account detail:

1. In the **Actions** column, click the **three vertical dots** (**⋮**) next to the fixed deposit you wish to edit.
2. Select **Modify** from the dropdown menu.
3. Make the necessary updates, such as changing the **Customer Information** and **Fixed Deposit Details**.
4. Click **Submit** to save and apply the changes.
5. Click the **"Yes, I want to proceed"** button to reconfirm action.

<figure><img src="/files/lbXXDm96Vw4YQhC48R6A" alt=""><figcaption></figcaption></figure>

## Deleting Mandate Information on a Fixed Deposit

To delete an existing fixed deposit account detail:

1. In the **Actions** column, click the **three vertical dots** (**⋮**) next to the fixed deposit you wish to edit.
2. Select **Modify** from the dropdown menu.
3. Click on the **Remove** button under the "Mandate Information" section
4. Click on **Next**
5. Click **Submit** to save and apply the changes.
6. Click the **"Yes, I want to proceed"** button to reconfirm action.

<figure><img src="/files/4sJl6KiGepZnJKGflpGT" alt=""><figcaption></figcaption></figure>

## Download Fixed Deposit Certificate

To download a fixed deposit certificate:

1. In the **Actions** column, click the **three vertical dots** (**⋮**) next to the fixed deposit you wish to edit.
2. Select **FD Certificate** from the dropdown menu.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.udara360.io/core-features/account-management/customer-account/fixed-deposit.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
