Issue Card

The Issue Card page allows you to issue a card to a specific customer account, whether that account already has a card request assigned to it or not. This is typically where you'd go to issue a card to a single customer on request, rather than processing cards in bulk. Once a card is linked to an account, you can manage its transaction limits or unlink it directly from this page. This guide will walk you through issuing a card and managing linked cards.

Accessing Issue Card

1. Log into the application using your credentials.

2. From the dashboard, navigate to E-Channels in the side menu.

3. Expand Cards and Select Issue Card from the dropdown list

Issuing a Card

1. Click the Issue Card button at the top left of the page

2. Select the Card Request Type; Assigned Cards or Unassigned Cards

3. Enter the Account Number

4. Click Search to find the account and proceed with issuance

Managing a Linked Card

1. In the Actions column, click the three vertical dots next to the card you want to action

2. Select Unlink Card to remove the card link, or

3. Card Limit to view or

4. Update the card's transaction limits

Exporting the Records

1. Click the Export button at the top left of the page

2. Select your preferred format; CSV or Excel

3. The file will download automatically to your device

Filtering the Records

1. Click the Filter button at the top right of the page

2. Enter the Account Number or Masked PAN, and/or select a Card Status; Linked or Unlinked

3. Click Apply to display the filtered results

📌Click Reset Filter to clear all applied filters and return to the full list.