# Liens

The Lien page allows you to manage liens on customer accounts. This feature enables CBA operators to temporarily freeze a portion or the entire balance of an account, ensuring funds are secured for specific purposes like loans or legal obligations. You can track and update lien details such as the lien amount, reason, and status.

## Accessing The Lien Page

1. Log into the application using your credentials.
2. From the dashboard, navigate to **Accounts** in the side menu.
3. Select **Customer Account** from the dropdown list.
4. Select **Lien** from the Customer Account dropdown list.

<figure><img src="https://4148303057-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJO1GSxhJIrS0metPeFt%2Fuploads%2FLvFYCAjFFSVEmQdRYupc%2FScreenshot%202024-10-04%20at%208.32.28%E2%80%AFPM.png?alt=media&#x26;token=6d8df100-d5d8-4516-a962-cb432a79077e" alt=""><figcaption></figcaption></figure>

## Search For A Lien

To search for a lien, perform the following steps:

1. Click on the **Filter** button at the page's top right.
2. Input your search criteria. You can search by **Name**, **Account Number**, or Lien **Status**.
3. Click on **Apply** to complete the action.

<figure><img src="https://4148303057-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJO1GSxhJIrS0metPeFt%2Fuploads%2FgmymDOdmaWRnM8k78jJH%2FScreenshot%202024-10-04%20at%208.31.40%E2%80%AFPM.png?alt=media&#x26;token=25fbbd82-30b4-4315-a5cf-e70ac73b1000" alt=""><figcaption></figcaption></figure>

## Place A Lien On An Account

To place a lien on an account, follow these steps:

1. Click the **Add** button at the page's top left.
2. Input the **Account Number, Account Name or Reference Number.**
3. Click on the **Search** button.
4. Select the desired row on the search result.
5. Set your Lien information. &#x20;
6. Click the **Save** button to apply the lien.
7. Confirm the action by clicking the **“Yes, I want to proceed”** button.

{% hint style="warning" %}
Note: Once a lien is placed, it will remain pending until you activate it. See [Activate a Lien](#activate-a-lien) to activate.&#x20;
{% endhint %}

<div data-full-width="false"><figure><img src="https://4148303057-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJO1GSxhJIrS0metPeFt%2Fuploads%2FOf2tb9x3hXhXfOtDVdQ3%2Fplace%20lien.gif?alt=media&#x26;token=05d9349f-2602-4fd5-85ea-5078c7643697" alt=""><figcaption></figcaption></figure></div>

## Modify An Existing Lien

To modify an existing lien:

1. In the Actions column, click the three vertical dots (⋮) next to the lien you wish to edit.
2. Select **Modify** from the dropdown menu.
3. Update the necessary details, such as the Lien **Amount**, **Description**, **Tenure** and **Commencement Date**.
4. Click **Submit** to save and apply the changes.
5. Confirm the modification by selecting “**Yes, I want to proceed.**”<br>

<figure><img src="https://4148303057-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJO1GSxhJIrS0metPeFt%2Fuploads%2FWwk0n8Bneah5nva03B3b%2FScreenshot%202024-10-04%20at%208.01.40%E2%80%AFPM.png?alt=media&#x26;token=328c1dff-582a-4b4c-8206-ba13f3b49b92" alt=""><figcaption></figcaption></figure>

## Activate A Lien

To remove a lien from an account:

1. In the Actions column, click the three vertical dots (⋮) next to the lien you wish to remove.
2. Select **Active** from the dropdown menu.
3. Confirm the action by clicking **“Yes, I want to proceed.”**

{% hint style="info" %}
You can verify the lien status by checking the status column of the placed lien.
{% endhint %}