Bills Payment

The Bills Payment feature allows you to process various bill payments through multiple channels, including mobile, web, and internet banking. This module supports payment categories such as betting, internet services, airtime purchases, and utility bills. With real-time transaction processing and status tracking, you can efficiently manage and monitor all bill payment transactions while keeping detailed records for auditing and reconciliation purposes.

Key Features

  • Multi-channel payment support (Mobile, Web, Internet Banking)

  • Real-time transaction processing

  • Comprehensive payment status tracking

  • Exportable transaction records

  • Advanced filtering capabilities

  • Support for various bill types and service providers

Accessing the Bill Payment Page

  1. Log into the application using your credentials

  2. From the dashboard, locate E-Channels in the side menu

  3. Select Bills Payment from the dropdown menu

  4. Select Bills Payment from the Bills Payment dropdown list.

How to Paying a Bill

Follow the steps below to initiate a bill payment:

  1. Click on the Pay a Bill Button located at the top page.

  2. Fill in any of the following search fields:

    • Customer ID

    • Account Number

    • Account Name

    • Reference Number

  3. Click the Search button to find the relevant result

  4. Choose the relevant account to continue

  5. Select the Bill Type

  6. Choose your preferred bill provider.

  7. Fill in the necessary information based on the bill type and click continue.

  8. Select the relevant Account Signatory and click on Proceed.

  9. Click the "Yes, I want to proceed" button to reconfirm action.

Status Monitoring

You can track payments through various status indicators:

  • CONFIRMED: Completed payments

  • PENDING: Payments in process

  • PENDING_PROCESSING: Payments under verification

  • Posting successful: Transactions that have been posted to the account

Export and Filter Options

  1. Exporting Data:

    • Click the "Export" button in the top right corner

    • Choose your preferred format to download the payment records

  2. Filtering Results:

    • Use the "Filter" button to narrow down payments by specific criteria

    • Click "Reset Filter" to clear all applied filters

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