> For the complete documentation index, see [llms.txt](https://docs.udara360.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.udara360.io/core-features/e-channels/internet-banking/enrolled-customer-profile.md).
# Enrolled Customer Profile
The Enrolled Customer Profile page gives you a central view of all customers who have been enrolled onto the internet banking channel within Udara360. This is the page you would come to when a customer contacts you about their internet banking access, whether they've been locked out, need their password count reset, or need to be deactivated. You can also modify a customer's profile details or view their full enrolment record directly from this page. This guide will walk you through all actions available on the Enrolled Customer Profile page.
## Accessing Enroll Customer Profile
1. Log into the application using your credentials.
2. From the dashboard, navigate to **E-Channels** in the side menu.
3. Expand **Internet Banking** and Select **Enroll customer Profile** from the dropdown list
## Manage Customer Profiles
In the Actions column, click the three vertical dots (⋮) next to the customer you want to action and select from the following options:
| Action | Description |
| -------------------- | -------------------------------------------------------------------------------------------------- |
| Modify | Update the customer's internet banking profile details. |
| View | View the customer's full enrolment record. |
| Deactivate | Disable the customer's internet banking access. |
| Reset Password Count | Reset the customer's failed password attempt count, restoring access if they have been locked out. |
## Filtering the Records
1. Click the **Filter** button at the top right of the page
2. Enter your preferred filter criteria
3. Click **Apply** to display the filtered results
> :pushpin:Click Reset Filter to clear all applied filters and return to the full list.
