Batch Card Request
The Batch Cards Request page allows you to request cards in bulk rather than issuing them one at a time, this is useful when onboarding a large number of customers under the same card profile, such as during a fresh account opening drive or a card migration exercise. Each batch is processed against a card profile and host financial institution, and you can track its progress from generation right through to delivery. This guide will walk you through requesting a batch, monitoring its status, and managing the request once it's underway.
Accessing Batch Cards Request
Log into the application using your credentials.
From the dashboard, navigate to E-Channels in the side menu.
Expand Cards and Select Batch Cards Request from the dropdown list
Requesting Batch Cards
Click the Request Batch Cards button at the top left of the page
Select the Card Request Type; Assigned Cards or Unassigned Cards
Select the Card Profile from the dropdown options include ISW_VERVE, Opara-CardTypeT, NIBSS_Afrigo, NET MFB ISW, UP_Visa, and ISW_Verve01
Select the Card Type; Default or VirtualUSSD
Managing a Batch Request
In the Actions column, click the three vertical dotsnext to the batch request you want to action
Select Revoke Request to cancel the request, or
Download Cards to download the generated card file, or
View Zip Password to retrieve the password for the downloaded file
The Card Generation Status and Card File Generation Status columns show Processed or Failed independently of one another, so a batch can show one as successful while the other has failed.
Exporting the Records
Click the Export button at the top left of the page
Select your preferred format; CSV or Excel
The file will download automatically to your device
Filtering the Records
Click the Filter button at the top right of the page
Enter your preferred filter criteria
Click Apply to display the filtered results
📌Click Reset Filter to clear all applied filters and return to the full list.
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