Standing Order

A standing order is an instruction to automatically transfer a fixed amount or percentage from one account to another, on a recurring schedule you define. The Standing Order page lets you create new standing orders, monitor their status, and activate, deactivate, or modify them as needed.

Accessing Standing Order

1. Log into the application using your credentials.

2. From the dashboard, navigate to Accounts in the side menu.

3. Expand Accounts and Select Standing Order from the dropdown list.

Creating A Standing Order

To create a new standing order:

1. Click the Add button at the top of the page

2. Enter the Order Name

3. Select the Order Type and Transaction Type

4. Enter the Amount and/or Percentage Value

5. Select For How Long, Order To Be Triggered Every, Order Frequency, and Over How Many Cycles

6. Enter the Tenure

7. Set the Start Date and End Date

8. Search for and select the Debit Account and Credit Account, then select the Debit Branch and Credit Branch

9. Enter the Debit Narration and Credit Narration

10. Optional: toggle Allow Force Debit on to permit the debit even where it would exceed available balance

11. Click Save

Managing A Standing Order

To manage an existing standing order:

1. In the Actions column, click the three vertical dots (⋮) next to the order you wish to manage

2. Select the appropriate option:

   • View; see the order's full details

   • Modify; edit the order's details (see below)

   • Activate; reactivate an InActive order, or Deactivate; pause an Active order (the option shown depends on the order's current status)

To modify a standing order:

1. Select Modify from the Actions dropdown

2. In the Edit Standing Order modal, update the necessary fields

3. Click Update

4. Click "Yes, I want to proceed" to confirm the update, or "No, thanks" to cancel

To activate or deactivate a standing order:

1. Select Activate or Deactivate from the Actions dropdown

2. Click "Yes, I want to proceed" to confirm, or "No, thanks" to cancel

Filtering The Records

To filter the standing order records:

1. Click the Filter button at the top right of the page

2. Enter or select any combination of: Order Name, Debit Account Number, Debit Account Name, Credit Account Number, Credit Account Name, Order Type, Transaction Type, Order Frequency, Start Date, End Date, Status, and Is Force Debit

3. Click Apply

📌Click Reset Filter to clear all applied filters and return to the full list.

Exporting Records

To export the standing order records:

1. Click the Export button at the top right of the page

2. Select your preferred format: CSV or Excel